Support

Please note support is discretionary - this is to encourage kindness and positive communication. 

Before asking for support, please check the instructions:
https://www.wollemi.co.uk/pages/instructions

Here is a demo video of me cutting a stone on the V4, which can be helpful with general usage questions:
https://www.youtube.com/watch?v=TPy_6fIaYyk&t 

Discord - The best way to get support is to join the Wollemi Community discord channel - this is great because others can also provide support, and it creates transparency. Others can learn from problems that have already been addressed, and I'm more accountable for providing a good solution.
https://discord.gg/BABT4sh9tF

Email - you can reply to the order confirmation email. Please don't use the contact form on AustralianOpals.co.uk as this is separately monitored.

Facebook Messenger - It can be problematic, but it's possible to contact me on facebook messenger. If you don't get a reply within a day or two, pop on to discord. 

Tiktok Messages - I don't monitor these, but I do check them periodically.